Assess the whole venue
Customer offer, menu, labour, systems, workflow, operating model and financial performance are considered together.
Hospitality investment • advisory • venue growth
Investing in
hospitality.
Investing in today for a better tomorrow.
Commercial insight and practical venue experience built over more than three decades in South Australian hospitality.
0+
years of hospitality experience
Explore Bilsey
Bilsey Investments
Hospitality management, ownership and investment experience.
Bilsey Investments Pty Ltd brings together more than 30 years of hospitality management, partnership and ownership experience. We work with owners, operators and investors who want experienced guidance, stronger systems and a commercially realistic pathway forward.
Why invest with Bilsey →Prioritise practical improvements
Recommendations are designed to be implemented by real teams in real hospitality environments.
Build for sustainable performance
The objective is a stronger operation, a better guest experience and a clearer commercial direction.
Hospitality management and ownership
Experience built from running venues—not simply advising them.
Bilsey Investments combines practical hospitality management, commercial ownership and hands-on operating experience across restaurants, cafés and customer-focused food concepts.
Hospitality management
Leading people, systems and service performance.
Hospitality management requires far more than supervising a shift. It involves building the structure, standards and team capability required to deliver a consistent customer experience while protecting the commercial performance of the venue.
Venue operationsDaily leadership, service standards, workflow, opening and closing systems.
Team leadershipRecruitment, training, accountability, culture development and performance management.
Financial controlLabour management, budgeting, cost of goods, purchasing, waste reduction and margin improvement.
Menu and offerMenu engineering, pricing, product mix, customer demand and operational practicality.
Customer experienceService design, complaint handling, repeat visitation and consistent brand delivery.
ComplianceFood safety, liquor licensing, workplace procedures and operational risk management.
Hospitality ownership
Commercial responsibility from concept through to operation.
Ownership changes the way a hospitality business is assessed. Bilsey understands the pressure of payroll, rent, supplier costs, staffing, compliance, customer expectations and the need to generate sustainable returns.
Concept development
Shaping the customer proposition, brand position, menu direction and commercial model.
Venue launch
Supporting fit-out decisions, operational setup, recruitment, training, systems and opening strategy.
Performance improvement
Identifying where stronger systems, clearer accountability or a better customer offer can improve results.
Growth and investment
Assessing expansion, partnerships, acquisitions and opportunities with an operator-led commercial perspective.
Ownership and partnership experience includes
The Ivy on O’Connell
Abbracci, North Haven
San Marino, Seaford
Yo World, Colonnades
Hospitality advisory
Practical advice for owners who need clarity, structure and a stronger way forward.
Bilsey Investments supports hospitality businesses at different stages—from new concepts and venue launches through to underperforming operations, growth planning and investment assessment.
Book a confidential discussionVenue performance review
A structured review of labour, menu, service, costs, systems and operating performance.
New venue development
Commercial and operational input for new concepts, openings, fit-out decisions and launch planning.
Turnaround and recovery
Identification of immediate priorities, operational weaknesses and realistic improvement actions.
Owner and investor support
Independent insight for acquisitions, partnerships, due diligence and major hospitality decisions.
Hospitality portfolio
Experience across management, partnerships and ownership.
Use the filters to explore the venues and brands that form part of Troy Bilsborow’s hospitality experience.
Management
Sammy’s on the Marina
Glenelg
Management
Stella at Henley Square
Henley Beach
Management
The Crown Inn
Old Reynella
PELLEGRINICAFÉ • NORTH ADELAIDE
Management
Pellegrini Café
North Adelaide
THE IVYO’CONNELL STREET
Partnership / ownership
The Ivy on O’Connell
North Adelaide
ABBRACCINORTH HAVEN
Partnership / ownership
Abbracci
North Haven
Ownership
San Marino Café Ristorante
Seaford
Ownership
Yo World
Colonnades
Opportunity
The Original Pancake Kitchen
Reynella
South Australian footprint
Hospitality experience from the coast to the city and southern suburbs.
Select a map marker to view the venue and involvement type.
View investment opportunitiesProfessional timeline
More than 30 years built through operations, leadership and ownership.
Exact dates can be added once the final career chronology is approved.
01
Foundation
Frontline hospitality and operational discipline
Building practical knowledge of customer service, food operations, team coordination and the pace required to deliver consistently.
02
Leadership
Management across established venues
Progression into leadership roles at Sammy’s on the Marina, Stella at Henley Square, The Crown at Reynella and Pellegrini Café.
03
Partnerships
Commercial responsibility and venue ownership
Moving beyond management into partnership and ownership involvement, including The Ivy on O’Connell and Abbracci at North Haven.
04
Current portfolio
Building and operating hospitality concepts
Ownership and operation of San Marino Seaford and Yo World Colonnades, with continued assessment of new opportunities.
05
Bilsey Investments
Investment, advisory and strategic growth
A dedicated platform for backing hospitality ideas, improving venue performance and helping aligned operators move forward.
Client perspectives
Real hospitality experience that makes a genuine difference.
Company profile
Download the Bilsey Investments corporate profile.
A concise overview of the company, approach, services, hospitality experience and contact details.
Start a conversation
Discuss your venue, investment or partnership opportunity.
All enquiries are treated professionally and can be followed by a confidential meeting.